This is a terrible Wendy's. It's hard to get drink carriers, condiments, napkins, or anything else you would expect from a normal place to grab a quick bite. You're doing good if the food is warm and correct here. The employees often seem lost and listless. There's probably a reason the parking lot always looks empty...
Staff is always friendly and work quickly when there's a line! Love our Sunday evening gatherings or just swinging by to pick up a quick meal for my grandma
I got the spicy chicken Asiago club combo with no lettuce from the drive thru. This is what I typically get from any Wendys. This particular Wendys did not leave off the lettuce. I can forgive this because I get it, you're use to making it a certain way and you forget. It's leaf lettuce so it's easy to pull off. Then I go to eat my sandwich and it was super dry. So dry it reminded me of the turkey from Christmas Vacation. It was so hard to bite in to and chew. Not only that but it had a cardboard/frozen taste which I have never experienced from a Wendys. The only redeeming thing was the fries. They were super salty and soggy from oil and delicious! Although not everyone would like this. I was not very happy with my meal.
Just went through the drive thru, one car in front of us and were completely ignored for about 5 minutes, then were told to wait. After making our order, which was a little larger of an order, about $26. Didn't give us a price, didn't read it back, just told us to pull around. I asked if she could read it back to make sure I didn't forget anything, she read it back so quickly and crappy like she couldn't believe I would ask to make sure we got everything we needed. we had to sign because the order was over $25, no big deal. But she didn't give me a pen and seemed mad when I asked for one. After we got our food I started to look through the bags to make sure everything was there and she literally leaned her elbows against the window with her hands folded under her chin and stared at us the ENTIRE TIME. One sandwich was missing so I went in with all of our food and the receipt and when she heard something was missing she looked at me like I was lying. This has always been a horrible Wendy's but it still baffles me everytime I come. My receipt says my cashier was Savannah. This is why I almost never go to this Wendy's.
I like Wendys food, but the service is incomplete at best. Always check your order because it's a guarantee something will be missing.
Wendy S is a US Restaurant based in Bedford, Indiana. Wendy S is located at 3416 16th St, Bedford, IN 47421, USA.
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