Never disappointed with pickup service but phone conversations can be frustrating
Not sure what's happened to this store. In past few months we are missing things in our order and or items are not made the way we ordered them. Tonight was just another example..they put pizza sauce on my Leonardo sub and did not give me the pizza cups I ordered with cheesy bread... they are about to lose a customer.
I called and placed an order 2 hours in advance, clearly stating that I wanted it delivered at 8:00 PM. When I called at 8 PM to ask how long it was going to be, they said "25-45" minutes. Very disappointed with this experience. This will is my first and last order with Marco's Pizza.
We really really like Marco's! The store is clean and the staff is polite and professional. It would have been 5 stars if they would be a little more consistent on delivery time. They are a little slow sometimes and even a little disorganized but they make up for it with friendly smiles and good food! This is our favorite pizza in town!
Terrible service, called 2x and we're put on hold for 20 minutes each time. No answer, not even a 'thanks for calling, please hold'. Your restaurant is advertised all over a local hotel, at which we were staying, you should provide better service or they should find a new advertising partner.
Marco S Pizza is a US Meal Delivery based in Bedford, Indiana. Marco S Pizza is located at 1301 16th St, Bedford, IN 47421, USA.
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